Coast-to-Coast Coverage

Shipping Policies & Rates

Transparent shipping rates, precise dispatch cutoff times, and detailed transit estimates. Everything you need to know about how and when your order ships across Canada.

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Shipping Snapshot

Rates & Thresholds

$20 Flat Rate for orders under $150. Free Shipping for orders over $150.

Dispatch Cutoff

Order & pay before 1:00 PM EST (Mon-Fri) for guaranteed same-day shipping.

Exclusive Courier

All orders ship via Canada Post Xpresspost with full tracking provided.

Destination Types

We confidently ship to residential addresses, PO Boxes, and FlexDelivery locations.

Logistics

Estimated Transit Times

Once your order passes the 1:00 PM EST dispatch, here is when you can expect it to arrive based on your region via Canada Post Xpresspost.

Region / Province

Urban Centers

Rural / Remote

Ontario & Quebec

1 - 2 Business Days

2 - 3 Business Days

Prairies (MB, SK, AB)

2 - 3 Business Days

3 - 5 Business Days

West Coast (BC)

2 - 3 Business Days

3 - 5 Business Days

East Coast (NS, NB, PEI, NL)

2 - 4 Business Days

4 - 6 Business Days

Territories (YT, NT, NU)

3 - 5 Business Days

5 - 8+ Business Days

* Note: These are estimates provided by Canada Post. Delays may occur during extreme weather events, national holidays, or peak postal seasons (e.g., November/December).

Order Processing

  • Payment Validation
    Your order begins processing only after your Interac e-Transfer has been received and verified by our billing department.
  • 1:00 PM EST Deadline
    To get your order on the postal truck the exact same day, payment must be confirmed before 1:00 PM EST on weekdays.
  • Tracking Generation
    By 5:00 PM EST on the day of dispatch, you will receive an automated email containing your live Canada Post tracking number.

Packaging Standards

We over-engineer our packaging process. The safety of your delivery relies on complete discretion and structural integrity.

  • Odor-Proof Sealing: All organic materials are double commercial-grade vacuum sealed.
  • Protective Padding: Chocolates and fragile items are encased in bubble wrap to prevent melting or crushing.
  • Generic Exterior: Shipped in standard Canada Post bubble mailers or plain cardboard boxes with no branded logos.
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Logistics & Shipping FAQ

Detailed answers regarding our shipping operations.

How much does shipping cost?

We offer a flat-rate shipping fee of $20 anywhere in Canada via Canada Post Xpresspost. However, if your order subtotal is over $150, shipping is 100% free.

Orders paid in full before 1:00 PM EST (Eastern Standard Time) on business days will be packed and dispatched that exact same day. Orders placed after 1:00 PM EST will dispatch the following business day.

No. Our fulfillment center operates Monday through Friday. Orders placed on weekends or statutory holidays will be processed and shipped on the next available business day.

Yes! Because we use Canada Post exclusively, we can seamlessly deliver to all Canadian PO Boxes, community mailboxes, and Canada Post FlexDelivery locations.
Address changes can only be accommodated if your order has not yet been processed and dispatched. Please contact our support team immediately if you notice an error in your shipping address. Once it is with Canada Post, we cannot redirect it.
Due to the nature of our products, our return address is a dummy address, not a receiving facility. Packages returned due to customer error (e.g., incorrect address provided, failure to pick up at post office in time) are considered lost and will not be refunded or replaced. Please double-check your address at checkout.
Yes, all orders are backed by our Delivery Guarantee. If Canada Post confirms your package as lost in transit (no tracking updates for 10+ business days), we will ship a one-time replacement entirely free of charge.
Currently, Canada Post Xpresspost is our fastest available and standard tier. While it often acts like overnight shipping in major urban hubs (like Toronto, Ottawa, or Montreal), we cannot absolutely guarantee overnight delivery nationwide. We do not currently offer a FedEx/UPS overnight option.

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